We went to see Emily King opening for Sara Bareill...

We went to see Emily King opening for Sara Bareilles October 18th 2019. We needed to get to Will Call to pick up some passes.
The Red Jacket Ambassadors or Guest Services Representatives that are EVERYWHERE are the heart of this facility. Charles, a tall gentleman with excellent guest service skills took us from the Rav4 East side to the Will Call Box office for our passes. After running into more family of Emily King and chatting, we had to get to our section. AGAIN, Charles took us to our section with care, kindness and good stories of him being an Air Force Retiree of Lowery.
All the Ambassadors in our section helped us get to the floor and to stage right security with such politeness. Stage right security in a black uniform and a very big gentleman explained we needed another security with our VIP passes.
Emily came to get us. The security back stage was so nice and kind to us. I worked in the five-star hotel industry for 30+ years including the Executive Chef for Workd Arena Colorado Springs, these Red Jacket ambassadors and security of the Pepsi center are excellent with guest services. The staff at the Rav4 parking were respectful and pleasant.
We felt safe with 15,000 people and had a BLAST! Excellent staff Pepsi Center !!