Poor service and quality of food

Poor service and quality of food
We ordered food and 4 pints of coke with unlimited refills was handed 4 kids plastic beakers and pointed in the direction of the drinks despensor machine after I explained to the staff that we didn't order or pay for kids drinks it was pints with refills she replied that we didn't have any clean glasses just now she will get us some from main bar then food arrived which had to be sent back as mac n cheese burger had 4 pieces of Macaroni on it had to ask for cutlery and he had taken what was left in the small bucket from another table which people were still eating at but we were still 2 sets short had asked staff when the burger came back and we waited and waited no cutlery was brought to us so I had to ask people eating at another table if we can have their spare cutlery so I don't think
we will return here for a meal again