Nicole Hansen Review of Midwest Sound & Light Shows
Update 11/16/15 - to add to my disappointment, the...
Update 11/16/15 - to add to my disappointment, the VP of the company called and apologized for the horrible services my husband and I received from their company and said he would be sending out gift cards for us to use. I received two $20 gift cards to restaurants that are 70 miles from my home. The gift cards will barely cover the cost of gas it will take to drive to the restaurants. Talk about a slap in the face when you realize I paid them $1,000 for their negligent services!!
If I could give this zero stars, I would! My wedding was 10/3/15 I booked and paid my deposit for Midwest Sound to be my DJ service on 4/9/15. I sent in all required information by 9/5/15 that was requested. On 9/25/15 I received a call/message from a Midwest Sound sales person asking me how my planning was going and if I had booked a DJ. I immediately called them back informing them that I had booked them 5 months ago and paid my deposit. They told me the person who had called me forgot who she was calling and out of routine left me their sales pitch message they leave everyone. The next week on 9/30/15 I received a call from my DJ Matt who went over song choices and a rough outline of how the night would go. The DJ services the day of the wedding were horrible. Half of the people couldn't hear anything being said and missed the dollar dance and auctioning of the garter. The DJ didn't have a wireless microphone so all speeches had to be done in front of the DJ table. To top it off at the end of the night DJ Matt asked us for a tip. I'm a firm believer that if someone wants to tip you they will and you should never ask for one. We were planning to give him $100 but dropped it down to $50 after he abruptly informed us he wanted a tip in front of our family and friends at the reception. Now after all of this has happened I was sure glad when the wedding was over and everything was being placed behind me, however the week after my wedding on 10/8/15 I received another call from Midwest Sound asking me once again how my wedding planning was going and if I had found a DJ yet. I informed him my wedding had already passed. He said he must have accidentally called me from the wrong stack of papers he was to call that day and then he asked who I used as my DJ. I began questioning the professionalism of the company and questioned how he didn't know that I had used them as my DJ service. He said he was sorry, gave no explanation as to why he had no information on me or my wedding services that were used by Midwest Sound. I would not recommend Midwest Sound for any entertainment services. This was a waste of $850 down the drain. I could have connected my iPod to some speakers and had better music than what I paid them for.

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