My family and I were about to embark on a cross co...

My family and I were about to embark on a cross country move from Boston to Scottsdale. We knew no one and knew nothing about the area. Endless hours and sleepless nights went into the google searches for they right place to live. Each time I would find the perfect place, I could find something to scare me away. It was about 2 months into the search and I found Inspiration. There were some older reviews that had negative experiences but the newer reviews are what spoke to me....the customer service! Things can get fixed, if you have the right management company and manager working for it. I called and spoke with the manager, Sarah, and she instantly had a warm, welcoming and helpful demeanor. No pushy sales tactics and no lies. She immediately took pics of the units I was interested in and got them right over to me. I connected with her just about 4 weeks prior to our cross country journey. And let me tell you, EVERYTHING was smooth with her guidance. We had only owned homes before so renting in a complex was a huge change for us. We felt out of sorts but Sarah and her assistant Ryann were quick to point us in the right direction. It s nerve-wracking to put a big decision in the hands of someone you don t know. I can assure you if you give Inspiration and their manager Sarah a chance, you will be thrilled with your decision. When we arrived we were greeted with the same pleasantries we had experienced through email and calls. The unit was up to expectations with the only questionable item being the floors on the main level....it looks nice but it s an odd laminate type floor that s uneven....but it works, it could be worse. It s nice to have a garage that fits 2 cars, pet area, 24hr pool/gym & private trash/recycle. The only real bummer (full disclosure, I knew this before renting) is the lack of walk in closets. Most other similar complexes had walk in closets....the customer service here far outweighs the lack of walk-in-closets. We had a few things that needed attention when we first moved in and the maintenance crew was out immediately to check on these items.