Purchased a used 2014 Volkswagen Jetta GLI from he...

Purchased a used 2014 Volkswagen Jetta GLI from here last week, I voiced my concerns over a noise I heard from the vehicle, and at first they were dismissed. After taking it to a nearby VW dealer to inspect, it turned out to be a large repair job (New timing chain, tensioners, etc)

The people here were quick to remedy the situation and as of now my car is in the shop being repaired while I get to enjoy a great loaner Mercedes Benz.

A huge thanks to the service techs, as well as my salesperson, Chris, for being very helpful and friendly when my first real car purchase didn t go as perfectly as it could have.

I would certainly recommend this dealer for a vehicle purchase as their customer service goes well above the threshold I d expect of most dealers.