Their payment options are suck. To sign up for aut...

Their payment options are suck. To sign up for automatic payment you can't just enter your banking info online. Nope, that's too advanced, & this century, for the only electric provider in Indy. They send you a form letter in the mail that requests you to send a voided check (or voided deposit slip for savings accts). Like many people under the age of 60, I don't use checks. I don't have even 1 to use this once.
All other utility & services providers in the 21st Century allow their customers to fill all this out online, you don't even have to ask anyone about the option, it's right there on the website to make it convenient. They want your money. I don't know why IPL doesn't want to make it easier to get paid.
As my mail isn't always delivered (thanks USPS), waiting for something to come in the mail was a risky move.....but it's also why I NEED automatic pay for my bills. This was explained when I asked a rep if they had automatic pay options.
They are outdated & lack any competition.
I long for AEP &/or Duke. Never an issue......