We purchased Johnson Shaw carpet a few years back ...

We purchased Johnson Shaw carpet a few years back from Johnson Carpet in Grandville. When the carpet started to wear, I called and a representative and a representative from Shaw came out and told me that it was probably worn because of a flaw in the carpet. Johnson and Shaw gave us back our money and then we purchased a better quality carpet from Johnson Carpet (which I believe is also Shaw carpet) about a year ago and added $3,000+ to purchase better carpet or so we thought. It is already showing wear so I contacted my representative who sold me the carpet and let her know about the wear and tear. She told me that I needed to get the carpet cleaned by a professional and also to wear slippers when walking on my carpet.
Really??? She said the oil from your feet breaks down the fibers. The carpet is not even 2 years old. I worked with wonderful people at Johnson but I would not recommend their carpet.