I cannot say enough about the service at this stor...

I cannot say enough about the service at this store!! As a beginner, I was hesitant to even go in and look around- let alone purchase and ride my new bike. However, from the moment I walked in the door, I was treated with nothing but respect. Every person we interacted with was happy and enthusiastic to share their knowledge of cycling. Nate was our primary contact and ushered us through every step necessary to go from confused to confident. The amount of time that was spent with us (FREE OF CHARGE!!!) amazed us. I would say that the information and training that we received was even better than taking a cycling class because it was individualized. The frosting on the cake was when the owner just happened to run into us on the way out (after the store was supposed to be closed) and asked how we liked our new bikes. During our converation, he noticed that I didn't quite love the gold wrap on my handlebars. He insisted that they re-wrap them immediately- told me that they wanted me to love my new bike. 10 mins. later (even further past closing time), I had black-wrapped handlebars and had completed the most amazing sales experience of my life. The energy and passion at the Cycle Loft clearly starts at the top and trickles down to all the employees...and I thank you for it!