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Terrible company, terrible management and owners. ...

Terrible company, terrible management and owners. They installed my spa and my pool. My spa floated out of the ground a week after they installed it, while it was full of water. No one from the pool Guyz came back to fix the issue, they sent there hardscape contractor to just put it back in the ground and the pool Guyz never came back to make sure it was done correctly. Now it has floated out of the ground again and the pool Guyz are saying it s not a installation issue but my lawyer has already told me that this will be a easy case to win because we have pictures and videos and we will be getting a whole new spa installed correctly at the pool Guyz expense. I would never recommend this company to anyone. The owner of this company was full a where of what s going on and no one has responded or reached out with a solution but they have my money?One of his own employees told me to sue them because they do not want to fix it or take responsibility and they have done this to serval other costumer once they have your money if you have a issue they will not respond! Buyers Beware. So be cautious of where you spend your money

Part 2. Someone needs to check the paperwork. We signed off on everything being completed in April 2019. So no, it hasn t been 2 years. I had bought other pools companies out to look at this mess and they all had the same conclusion It was a installation issue because it should have never happened in the first place. Now this morning since the company no they are wrong but do not want to take responsibility, they send me a text message saying they will fix it for $10,000.00. They are trying to Extort us for more money after we already gave them more than $100,000k for the pool and spa. The owner put a number out there to give her a call but of course, she wasn t there when I called. My lawyers will handle it from here.

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