My husband and I bought a 2014 Ford Focus from her...

My husband and I bought a 2014 Ford Focus from here in May. We are expecting our first little one in October and I drive a lot so we went in to find something with good gas mileage and safe for our growing family. At 4006 miles, and after making one payment, we had to take the car in and they kept it a week due to transmission problems. One of the service guys told us that they had been seeing lots of these cars with same problem. Feeling nervous, I started researching, found out that multiple people have had serious problems with this car just like we had. It was slipping gears and jerking and lurching at the car in front of us. Sometimes, it would slip out of gear and take a second to get back into gear. It was scary. So I go back to ford to discuss my options as I'm now 7 months pregnant. The service technician manager was horrible, telling me that I could just keep bringing the car in, there was nothing wrong with it. It wouldn't leave me stranded and would not cause a wreck. I requested the paperwork for where they worked on my car and it never came. Had to request 5 times before I finally got it. The second time I took it in for a squealing sound, was told they bent the heat shield while working on transmission, fixed it in 2 minutes (after waiting 45 to even be acknowledged) and sent me home again with no paperwork, telling me I didn't need any. Take the car back home and it progressively gets worse with the jerking and stalling. Take it back two more times desperate for something to be done. Call regional manager again. Never even heard back from him - Austin was his name. Finally had to take a huge financial hit and trade the car in. Still so very upset and disappointed to have been a loyal Ford customer for over 10 years and be treated that way and left in a very unsafe car while now 8 months pregnant. Very very very sad they treat their customers so terribly. These cars are not safe and they are marketing them saying it's normal for this car, but nothing about the way these cars drive is normal.