my vehicle was stolen like 2 weeks ago i was told ...

my vehicle was stolen like 2 weeks ago i was told by bob the knobs towing that i would have to wait 7 days for the police to do a investigation and my bill will be around 500-550 dollars. now after the 7 days was up i had contacted bob the knobs towing, they had told me that the investigation would take a bit longer but my bill would be the same amount. Today is may,4,2017 this has been going on since April, twenty something 2017 i called about my vehicle today and asked if it was ready, bob the knobs towing told me my vehicle is ready to take back but it is going to cost me $800-$900. like this is just ridiculous especially when i have a child and programming/ training and work. Like the investigation shouldn't of taken so long. I had asked as a single mother struggling feeling a little depressed about my situation also if he could possible give me a bit of a break i had heard from several hard working men that hes helped them out and as a single mother struggling i thought to ask, and he said no that we could even make a payment deal but that still wasn't good enough. :( time to look for a new vehicle because i now cannot afford my bill especially with my missed work days.
thank you bobs towing for your services and have a great day!
i will not be using any of your services.
thank you!