Strictly in regards to service performed.

Strictly in regards to service performed.

The wait times tend to be excessive with each visit. Today s service was an oil change as well as the oil filter replacement. My service was scheduled for 9:30 I arrived earlier at approximately 9:10 in hopes to be out pretty quickly.

It s now been almost 2 hours and my vehicle is not yet finished. The service advisor that was taking care of my vehicle was very friendly and personable. However, he didn t inform me until the hour and 45 minute mark that they were short staffed.

I ve had all my service done at this location and continue to come here for the professionalism. Unfortunately, with each visit the wait times are becoming absurd.

*Now past the two hour mark and my vehicle still isn t ready. Reminder this is just for an oil change no tire rotation, no car wash just an oil change.