Was surprised to see some poor reviews for their s...

Was surprised to see some poor reviews for their service. I really find this one of the strengths of Cycle Loft. They have a great service department. I can do a lot of stuff on my own, but use them for more advanced work like shock rebuild or pivot maintenance. I find them knowledgeable, friendly and approachable.

They have a wide range of bikes from the big manufacturers, but are a little short on some of the smaller and mid-tier brands like Santa Cruz - can't please everyone and I think their approach is smart from a business and these guys have great warranties.

Cycle Loft is also very involved in the community and a big supporter of NEMBA.

Location is great and staff is excellent. I'm thankful to have them as my LBS.