Caylee Alves Review of Midwest Sound & Light Shows
WOULD GIVE 0 STARS IF ABLE. We had a terrible expe...
WOULD GIVE 0 STARS IF ABLE. We had a terrible experience with our DJ on the night of our wedding. From him FORGETTING our names and our parents names during the grand entrance, to him being no where to be found when we needed to use the microphone for speeches. DO NOT BOOK WITH THIS COMPANY. Here's a more detailed list of what all went wrong:
First, I was told that I would get a certain amount of time that the DJ would be playing music. I informed Midwest sound that my cocktail hour would be in a different room than the dinner and they would play music in that room before the wedding. Instead, the DJ sat in a chair in the empty ballroom while no music played during cocktail hour. I was told music would be played from 5-11:30 and he didn't play until the grand entrance which began around 7. As people were walking in to be seated, I had requested for the DJ to play upbeat music to get everyone pumped up and no music was played at all.
Next, our grand entrance entrance was a disaster. The DJ was asking me (the bride) moments before what all of the names were, which I provided months ago and also on the phone 2 days before. I had to organize and change the order for his convince. During the grand entrance, he only announced my parents names and announced my husbands parents as "the other parents." Which is extremely rude and embarrassing for them. They paid A LOT for this wedding too and for them to be referred to as "the other parents" was beyond me. Then, I had also previously selected specific songs for the grand entrance. During the bridesmaids and groomsmen entrance NO music was played at all. We had even discussed this over the phone 2 days prior to the wedding too.
Next, the DJ did not inform anyone he was leaving in the MIDDLE of our speeches. The DJ was absent for 10+ minutes and no one could find him. The DJ was in charge of the sound to the microphone, so my dad stood at the front of the room awkwardly (with no music) while we waited for the DJ to come back.
Next, the DJ did not include any of the special dances that we requested. We do understand that our guests made requests for songs, however, we stated that we wanted songs like the electric slide, Macarena, and the dollar dance. I was ESPECIALLY mad that he did not do the dollar dance as we had discussed this in great detail in our phone call with the DJ. The dollar dance is a polish tradition in my family that everyone has done. I even went up to the DJ to ask why he didn't play it and he just shook his head and asked if I wanted to do it now. However, this was already after a lot of my guests had left or moved on to sit in different rooms.
I also chose for the DJ to be active with our guests but just not obnoxious, however hardly said a word during the wedding and didn't hype anyone up for us. The only time he would play a song is if I personally came and asked (which was out of the way on my end) or if someone gave him money.
Saving the worst for last, there was so much profanity in some of the songs he was playing. Not once were we asked for permission to play such explicit music. This was something that my husband and I were told MULTIPLE times by our guests. We had little kids who were hearing the "N" word and "F" word over and over. Truly disgusted.
When I contacted Midwest sound, they informed me I would be getting compensated. I never got any sort of refund or compensation. I even talked to the manager.
Overall, I will never recommend this company to anyone. I paid for a service that I didn't receive and I would like compensation. I was DISGUSTED the entire night. It really showed how much our DJ cared about our wedding when he handed my husband a thank you card from your company with absolutely NOTHING written inside of it and proceeded to ask who he should talk to about gratuity.

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