I'm very disappointed with Bunk Campers. I've used...

I'm very disappointed with Bunk Campers. I've used similar companies in other places in the past and I have been keeping an eye on their relocations in the lead up to my holiday because it'd be somewhat convenient but not necessary. On Monday they advertised a bunch of relocations for the next two weeks. I immediately called to arrange a relocation Campervan. I got their answering machine. I left a message. No call back. I emailed. I got a reply stating they're very busy at the moment and to keep trying to call but in the mean time which relocations am I looking at? I replied. No response. I finally got through today (3 days later) to someone who clearly didn't want to help and wasn't interested in trying to work something out (most likely because it's 15 minutes before they closed). I was basically told: "If you can't be here tomorrow we'll arrange one of our drivers to do the relocation." when I replied with the above they said "well that wouldn't make your flight arrive any earlier". The advertised price is minimal but when you add the cost of full insurance on top, not having to pay a driver to deliver it, plus the potential for a return customer?! What is their goal? To make money? Not with that poor customer handingl approach!