I had a split heat pump put in and also a new gas line run to my shop. They were very knowledgeable and on time. They worked until 7PM without any complaints. System works great would use them again anytime..
Dennis T and John T arrived after their regular workday to take care of a leaky downspout elbow on the second story. The repair would not have been completed until September, next open appointment, but they fit it into their day. They called 45 minutes before arrival, pre-discussed the need for ...
Had both a hot water heater and AC installed. Crew (from the electricians to the installers) were all very professional and did a great job. Had the inspection completed today and the city of Bellevue said that your team did a great job. I would rate the team a 5. The only suggestion that I woul...
Washington Energy Services installed air conditioning in our home. Their bid was competitive. The salesperson and installers were professional, knowledgeable, and courteous. They left our home/job site immaculately clean at the end of each day. And they finished the job on time. We will definit...
We scheduled our furnace replacement between two snow storms, but they came on time and did a great job. The workers were courteous and worked well. They didn't treat me like I didn't know anything just because I'm a woman, and when my husband got home they didn't switch to only talking to him. I...
The inspection of my heating system may have been OK but the inspector did not replace the filter and said it would cost me an additional amount if I wanted that done. Cost of the service was more than $200 and almost twice what it had been three years ago. I think for that price a replacement filte...
I used WES's service 6 months ago to replace my ignitor in heating system with error code 11. Two weeks ago, error code 11 showed up again. I called WES, and technicians were sent quickly within 2 hours. Micah/Brent are very professional and efficient. Turns out it's gas pressure issue, even though ...
We had Ron do a repair on our furnace. Great job, timely and efficient. We appreciate the great service.
I loved working with Charles. He was very knowledgeable and took the time to walk me through the process of installing and the WES company beliefs. I really valued his time and commitment to understanding the variety of products and services they provide. They truly are a one stop shop for what I am...
Our technician Robert was on time, courteous very helpful with the questions I had.
Excellent in every respect, from preparing a proposal to running the thermostat once the furnace was installed.
Consultant was friendly, knowledgeable, and helpful in describing to me all the different kinds of glass, pricing, and door options.
I have used Washington Energy Services for my family's heating and cooling needs in two houses. Most recently their team replaced our heater and added an intake vent, which also make our AC work a lot better. Their teams are always on time, professional and great to work with. I would recommend W...
WES installed a new furnace last year, replacing a 20-year-old furnace. Also my 4-year old tankless water heater had been giving trouble that my previous service company could not resolve. WES had the trained, knowledgeable technicians to do an excellent job with both systems. They came yesterday ...
We are very happy with our new fireplace insert. We were pleased with the installers and the installation.The installers were on time and was very friendly. We highly recommend Washington Energy Service.
We have a home in Edmonds (built in 1983) and a rental property in the Green Lake area (1906 craftsman). Washington Energy Services have provided us with 5-star quality work in both places. In the past year we've had energy audits, followed by sealing and insulation improvements in both houses. Yest...
Pat and Josh, WES technicians came out to service the heat pump and check out the furnace. In the meantime; Cary their supervisor came to the job site as well. I got some excellent suggestions from Cary and Pat in regard to the air duct flow situation in my basement since I had a split level home....
Wonderful, Amazing customer service!
Todd was the best I've had as a confident technician. Call him he's standing by to solve your water heater problems!
Had an Bryant AC unit installed at my residence and had excellent service. The installation went very smoothly. Workmanship was A1. All areas were completely cleaned up. Technicians explained what they were doing when i asked questions. After completion, the technicians explained the operation o...
WESCO is good to go! This is our first house so our first heat pump purchase came with a bunch of questions for the sales person who came out and gave an estimate. He had answers for every question we threw at him, so we felt really comfortable allowing the WESCO team to install the heat pump and ...
Washington Energy came out ( right on time) to do a repair on my heat pump. The tech was able to find the issue, but unable to test the unit as the temp outside was too cold. The auxiliary heat had already taken over and the tech had more service calls to make. He left me his card and said he would ...
We are remodeling and looking at better quality exterior and interior doors. Will Beck was so helpful regarding products and our desires, needs, and concerns in this consultation. His wisdom and professional input were greatly appreciated. We will not install until after the cabinets, tile, a...
Derek was great, helpful, friendly and communicative. Great Furnace Check-up, during a very cold snap. Thanks again. - Lynnwood Customer
This is the second time I have chosen Washington Energy Services for a new product installation. I appreciate their professional work. Each time someone has come out they are very thorough, explain how everything works and really make sure they don't leave a mess.
I highly recommend Washington E...
The consultant arrived at the specified time, and he went over the options I had for the placement of the various pieces of equipment, and answered the questions I had at the time. He said he'd have the bid done by the end of the week, but I had an email sooner than that. The bid was clear and spe...
We had two windows replaced by Mr. B. Luttrell and crew. They showed up on time, were extremely professional and truly helpful. The windows were installed quickly, efficiently and there was not a speck of debris anywhere. I would highly recommend Washington Energy Services. GREAT JOB!!!
P.S. They...
I contracted with Washington Energy Services to install a split heat pump system in part of my home in Seattle. Overall, they did a great job. The estimator was knowledgeable and let me know about many options without pressuring me into any specific one. Their rates were the best among the contra...
Our technician did a great job. He was on-time, courteous and knowledgeable. We were very pleased.
Quality service from the sales representative (Tristan) to the installation and follow up support. Very friendly, professional, responsive, and accommodating! Five stars aren t high enough.
Don.
Washington Energy is my "go to" company for all our services. We purchased a water heater from them several years ago and we have used them for our furnace, heat pump and fireplace maintenance and couldn't be more pleased. From scheduling to completing all their work it was a very pleasant experi...
Technicians that came out were professional and made sure everything done was accomplished in a safe manor.
Had tankless water heater installed with WES. They had good rates and completed the job on time and with good quality and attention to detail.
Washington Energy service has met and exceeded my expectations for service. Since the installation of our new system they have offered support and service to ensure that it is running exactly as expected in every season.
WA Energy installed a new tankless water heater in the house we're renting - they were incredibly helpful and had no issues working with both us and our out-of-town landlord. Everything went very smooth and was finished in less time than they said they needed, couldn't be happier with their services...
I had a very pleasant experience with WES. From the first visit by Martin, the Home Project Advisor, to the installers Chris and Dustin, the journeyman electrician, Jim and Landria, electrician. Everyone was so pleasant and professional. We had our water heater, furnace and AC replaced at the sam...
I'm not sure why there are so many 1 star reviews, especially from people who haven't even had work done. We're completely happy with the work that WES did for us almost 1 year ago.
We had a "bigger" job to do, converting the house from electric to gas. We replaced a furnace, ducting, a hot water...
Washington Energy Services are the ones to call!! We had a gas generator hooked up to our house by Chris and Eddy. They were super friendly, extremely helpful and knowledgeable, very efficient and paid careful attention to detail!! We couldn't have asked for a better team!! They cleaned up and left ...
We had 20 windows and two sliders replaced and new interior trim installed; WA Energy Services did a fabulous job! Our salesperson answered every question we came up with and provided timely responses. Two crews were sent out to get the work done in two days. The guys were courteous, clean and on ti...
It has been a pleasure working with Washington Energy Services. Everyone who has come out to give me estimates have been professional, honest, friendly and extremely helpful! We need more businesses like this around!!!
The tech came when he said he would be there for a annual service maintenance. The tech answered my questions, was quick and thorough. Cleanup well processed the payment and left.
Very pleased with the prompt service received for my misbehaving air conditioner. First contact was with Nichole, who kindly set about to find a speedy appointment because of the heat spell we are experiencing. She took a personal interest in my problem, for which I thank her. Technicians Devein and...
Had Washington Energy Services come out to check on furnace and ac.
Liam Baxter was the IAQ tech. Excellent service and great information provided. Thanks Liam...... Patrick Cunningham
Normally I don't write reviews but this has been eating at me since July. I received an add in the mail from Washington Energy Services that on the front, where it was addressed to me, in the largest Print on the card it said " SUMMER SALE 15% OFF", and on the left side of the same side it listed a...
Never do business with these clowns. Total amateurs from start to finish.
Washington Energy does boast about being the best in the business. They have great public exposure, warranties, rebates, craftsmen installers, and excellent service department. They are prompt and precise. So with that, we decided to pay a little more than other estimates to get an excellent install...
At the end of summer our furnace would not turn on when the temp dipped below the set 69 degrees. Since it is in the crawl space, we couldn't check it out (we are older). We called WES and were told it would be 3 weeks for service unless we wanted emergency service, which was over $300. We put on sw...
They installed air conditioning and were very professional. During covid19 they were careful wearing masks, shoe covers, and distancing. We are very happy with every step of the process. We are really impressed with Victor who took care of each step taken. Great follow up.
I ordered 20 windows for our home and addition. The quality of the windows and the installation is very good! The communication through the sales process is good. But the delivery/scheduling process was the worst experience I have even had with any supplier.
To start with they didn't order the w...
Disappointing is the best word to describe my overall experience with this company. My furnace went out the first day of the snowstorm in January. I thought it was because it was in the 20s outside and my furnace wouldn't keep up with the extreme cold. However, my Nest kept saying it was in the mid-...
I have used Washington Energy previously, always a great experience! Job well done, competent, polite service people willing to go the extra mile to make sure the job is done right the first time. Highly recommended!
Website States the specialize in "Multi-Family", but when i contacted them today i was told they do not service "commercial" customers. How can you advertise specifically that you tailor your service to a specific clientele, but then deny them service. Keeping your website accurate would seem to be ...
Recently had WES install a ductless heat pump (heat & AC) in the attic. I live in an old house (1929) so WES had to cut holes in the upstairs ceilings for the cold air return and for each vent. The team did an excellent job: timely, courteous, and tidy. I love the new unit. If I had it to do ove...
We had a bit of a complex situation and the WA Energy team, including the CEO, went all out to get the work done in a timely fashion. The quality of their install is top notch and we very happy with the responsiveness and urgency with which they completed the project. We found their pricing to be co...
Carlos did a great job quickly and professionally. The furnace works much better than the old one.
Jamie, the tech, that serviced our HVAC system was outstanding! He came in the snowing freezing weather to ensure our system was working properly. He came back promptly in the same weather conditions, after hours, to install the parts that were not readily available the first time. He was very profe...
I scheduled a maintenance visit with this company for our gas fireplace. They were able to schedule me expediently, within 2 days of my phone call. The gentleman doing the repair called 30 min in advance to make me aware of his arrival. This was within the "arrival window". He was courteous and pat...
The entire process was seamless, the sales representative went into great detail and spent a good deal of time with us, answered all of our questions, made certain that we understood the products and the process and offered three value based proposals. The installation crew was on time, courteous a...
Washington Energy Services is TOPS!Cory from Washington Energy Services went above and beyond in providing exceptional customer service in the replacement of our Hot Water Heater. Cory says modestly, though, "it's what we do, just all in a day's work!" I truly need 10 Stars to adequately describe ...
I had an electric hot water tank installed. The worker called 30 minutes ahead to let me know they are on there way. Two workers arrived on time . After the initial meet and greet. I left them alone to do the job. When they were done, they gave me a run down on the new tank and how long I cou...
The team that installed our new furnace did an excellent job. They were efficient, quick, clean, and did a good job of explaining what was being done and going over all the needed information after the installation was complete. I would choose Washington Energy Services again for furnace replacem...
This is the second time we do windows installation with WES. We had a pretty good experience first time around. The team were nice, but the end result (caulking etc) was not as neat as we expected to be. However, it wasn't that bad. This time around we had to replace our window wall to tempered glas...
Pat arrived during the earlier part of the scheduled service window and called thirty minutes in advance as expected. He performed the scheduled maintenance of my combination air conditioner/gas furnace. He thoroughly explained what he would be doing, and I was very pleased with his knowledge, tech...
Great job on getting our sliding door installed. Wonderful professionalism.
We had a routine service scheduled well before the snow and the tech confirmed and noted he would be there on the date and time he stated he would, he called 30 mins. before and was there as advertised. Luckily the snow level had been reduced enough for him to drive up our driveway with his service ...
WES installers installed a new gas furnace to replace a 35 year old unit. Anthony and Josh were efficient and considerate. The job was completed on time, old unit hauled away and clean up was good. I'm very satisfied.
Everyone I interacted with at Washington Energy Services was professional and personable. This included the Home Energy Specialist who provided us the estimate, the accounting staff who helped expedite our order, the scheduler, and the installers. The lead installer, David Stockton, was very compete...
New hot water heater had some regulator issues but Cory and his team went above and beyond and replaced what was needed quickly and efficiently. Would highly recommend them as their integrity and willingness to take care of their customers is second to none.
I was totally satisfied with the services provided.
We are a nonprofit that provides free school clothes to local low-income students. Washington Energy Services is an amazing community partner! They host a warm clothing drive to benefit Clothes For Kids each year, and this winter they donated a brand-new furnace and air conditioner for our shop. Was...
We have had Washington Energy Services do our annual maintence on our furnace, air conditioner and generator for many years and they also installed everything. The service techs are always very nice and corteous and knowledgeable. We have been happy with the service they provide.
Pat and Moriah were friendly, efficient, and cleaned up the area afterwards. The price was fair. I will call then again for vent cleaning.
.We had closed hydronic heating system and water heater installed. They made the entire process fast and easy. I would definitely recommend these people.
I am a real estate agent, and my clients that were buying a home needed to have the furnace inspected and serviced. Jennifer Price and her team got it set up immediately and the technician showed up on time and found there was a part that needed to be replaced, and he had the right part with him so ...
Washington Energy Services replaced our windows - in January - with minimal impact to our everyday living. A professional team protected our floors, and cleaned up everything when they were done. The new windows look great, and we already notice a difference in sound transfer and heat retention in t...
You won't find a company more dedicated to customer satisfaction and quality service than Washington Energy Services. Well worth requesting a free quote from them.
Russ was great. He showed up on time with a call beforehand to warn of his coming. He was quick and efficient and didn't try to sell me an unnecessary new furnace. We'll definitely use WESCO in the future!
Our heat pump was stopping intermittently so we called WES since the unit was installed by them by the previous owners. I had already diagnosed the problem (thanks google) and knew it was a $30 part and only two screws to replace it. I figured I would have the heat pump serviced and they could repla...
I had a great experience with Christopher Johnson this morning when he performed yearly maintenance on my furnace. In addition to regular checking, he cleaned filters and cleaned, repaired, and restarted the cleaner, which had gone off, making sure it was working before he left. I was impressed ...
Thank you W.E.S..!! On Friday evening, 01102014 our gas powered water heater sprung a leak. Early Saturday morning I started calling various repair services for assistance. Most places I called I was talking to a machine. But when I called the number for W.E.S. I was greeted with a human respon...
The experience was great, but there are a couple of issues that prevented me from giving the full 5-star rating, which are detailed below. The windows look awesome and we've already noticed a difference in the sound and vibration we use to experience. We live near SeaTac airport flight path and our ...
I recently moved into a new home and realized that the ducts were filthy and that the furnace had no record of being serviced since it was installed 4 years ago. I called WES and spoke to a very polite and knowledgeable woman named Kelly who told me she could schedule one appointment to have my duct...
Air conditioner was installed in one day as promised but it was a vary long day. Could have been done sooner but lead installer was called away for about 3 hours in mid job. Most work was done very professionally but it seemed the last few details were done sloppily due to it being after 7 pm. ...
I've been using Washington Energy for several years now. They've installed new windows, front door, standby generator, and recently a new gas fire insert. Their employees are punctual, polite, and have always done quality work. Many of them have been with the company for 10+ years which says a lot a...
We had a great experience working with the professionals of Washington Energy Services. Each person on the team was friendly, personable, and excellent workers. Definitely a job well-done. We are very happy with our new Heat Pump and Furnace system. We would definitely recommend using Washington E...
My husband and I have a two-year-old home and didn t think we needed air conditioning so did not have it installed when we built our home. Our second summer in our home and 80 and 90 degree temps changed our mind! We were a little concerned about how we would go about an install post- construction...
Pat Carr was knowledgeable about our HVAC system and efficient in conducting its annual service.
This was my first experience with Washington Energy Services and they are fantastic! I had a gas line run from the meter to hook up a used gas oven/range in the kitchen and the job was done right away and it cost less than expected. The office people are very friendly and easy to reach and the ins...
great service!!!! very nice people to work with and great customer service
Highly recommend Micah at Washington Energy Service for Tankless Water Heater Repair & Servicing!
We had Micah service our tankless water heater today. It was worth the wait because, after being without hot water since 7/26, we have hot water again!
Prior to that, we tried to schedule a servi...
We had snow that day on the Generator, but the technician was able to get it thawed out and did a good job. The nicest thing was that I did not owe anything for this visit.
WES has done great jobs for my fireplace and furnace projects last year. This year, they followed up with my maintenance tasks very well and technician displayed great customer obsession.
They do a great job installing the units and that s where it ends
When you have service done you don t get the parts. In February they promised a new filter its August and its still not here Then when you call them on it it just showed up and they say it s shipping that day (doubt it)
When y...
Scheduled appointment in a timely manner, showed up within the time slot and technician was professional and thorough in conducting annual maintenance.
We asked WES to send someone out to our home to advise us regarding the possibility of installing a tank-less water heater in place of our current aging tank. Tristan came out and gave us an in depth assessment of our options, including the pros and cons of each possibility. At no time did we feel ...
Professional, knowledgeable, courteous, and friendly. We had one issue, the original measurements taken by their sales rep for the surround were incorrect. Their customer service rep troubleshot the problem and had us a new one in one day. When they ran into an electrical problem, the supervisor was...
Their scheduling department scheduled the 9th and 10th of August for a two day complete install. I scheduled these two days to take work off so I could meet them and get the project completed. I was promised two full crews which I assumed was 4 men total.
Day one a crew of two men showed up at 11...