The Retrofit Source

4.4 · 349 reviews
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V K
Reviews 1
2020-12-25 12:21

Very poor customer service.

Very poor customer service.

I have purchased a set of clear lenses from this merchant on 2/23/2019. The merchant never sent the product to me claiming they were in the middle of the move and kept promising to send it right away the following day. After many false promises and 1.5 weeks, I have re...

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William renner
Reviews 1
2020-12-23 03:19

Every time I have ordered from TRS my items have a...

Every time I have ordered from TRS my items have always arrived in a timely matter.Customer Service is awesome. I had one ballast go out on me after almost two years and they replaced it with no hassle.

Not sure what some of these other people are talking about with the ballasts flickering and fa...

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hakgar
Reviews 1
2020-12-21 12:56

Ok TRS is one of the most legit and trustworthy co...

Ok TRS is one of the most legit and trustworthy corporation on the retrofit and HID illumination world! I first came across the business when I was in need of upgrading my headlight's output.I had many crappy ebay kits over the years that went straight to hell.A total waste of money!I bought a MD2S ...

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Jason DeBraux
Reviews 1
2020-12-14 14:05

These guys are specialists in their field and know...

These guys are specialists in their field and know what they are doing. They stand behind their products and provide EXCELLENT customer service. Can you get a cheaper HID kit on eBay sure? Will you get comprehensive instructions along with nice packaging, better quality parts, and customer service t...

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Nic Secor
Reviews 1
2020-12-11 20:02

Bought my Morimoto 7443 Switchbacks from these guy...

Bought my Morimoto 7443 Switchbacks from these guys. The product arrived timely and works/looks excellent on my 2018 RAV4. I've actually already placed a second order of lights because I was so satisfied with how fast to ship they are.

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Joshua Tredway
Reviews 1
2020-12-11 19:13

TRS the only place to get your lighting goods. I ...

TRS the only place to get your lighting goods. I tried a few of those "other guys" and nothing beats the quality and service brought to by TRS. I have since probably bought 10 kits from TRS over the past couple years and only had to warranty one ballast and it was handle no questions asked. Plus ...

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Tommy Lam
Reviews 1
2020-12-11 12:58

Products are great! HID kit 10x better quality (ha...

Products are great! HID kit 10x better quality (had the 35w Morimoto for 2 years before that I had Ebay Xenon brand ballast and they will always blow out on me.) than ebay brand kits especially the light output it provides!

Projectors are awesome I just wish the 27MM nut on the mini H1 wouldn't s...

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Dustin Paugh
Reviews 1
2020-12-09 22:06

I just recently got a new vehicle that had just th...

I just recently got a new vehicle that had just the regular halogen bulbs, and I really missed the bluish flash and fade up when I would turn on the headlights from my previous vehicle...so I started to look at HID kits for my new vehicle. TRS came up as a suggestion online, had good reviews and see...

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Tyler Burgess
Reviews 1
2020-12-06 06:30

I was initially impressed when I visited TRS headq...

I was initially impressed when I visited TRS headquarters for some light upgrades on my car. The gentleman who helped me (don t remember the name) was very knowledgeable and steered me in the right direction for what I was wanting. A few hours after the purchase was made all the problems began to st...

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Adamm Jarvis
Reviews 1
2020-12-02 19:48

Ordered EVOX-R projectors along with 5Five ballast...

Ordered EVOX-R projectors along with 5Five ballasts and XB35 5000k bulbs.. AMAZING setup! All parts were of high quality and well worth $300 to do the retro. A year later I bought CBI bulbs from them and you can't beat their prices along side the authentic bulbs being sold! LED projectors for my nex...

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Travis Reilly
Reviews 1
2020-12-01 13:08

I purchases xenon HID upgrade kit for my 2017 Kia ...

I purchases xenon HID upgrade kit for my 2017 Kia Sorento & they delivered very timely & the kit fit great. I did have a dim lamp straight out of the box & I contacted them & they promptly sent me a replacement lamp which work great. They made the exchange process supper easy, I just had a to send...

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Tuyen Phan
Reviews 1
2020-12-01 12:06

The Retrofit Source easily has the best customer s...

The Retrofit Source easily has the best customer service.
Been ordering them HID products for my years and has always been pleased with their service. Easy-to-navigate website, frequent discounts and exceptional products.

I recently ordered a pair or Mazda LED fog lights, messed up the install ...

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gurvir44
Reviews 1
2020-11-28 06:39

My Morimoto 35W HID kit has been outstanding the p...

My Morimoto 35W HID kit has been outstanding the past 3 years. No issues what so ever, over my ownership and TRS is my first recommendation to anyone starting to retrofit or even a simple HID kit. Looking toward to spending lots of time towards future retrofits on my next cars with TRS and Morimoto.

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Joseph Annolino
Reviews 1
2020-11-25 12:58

I had a set of TRS HID systems in my custom lights...

I had a set of TRS HID systems in my custom lights a couple years ago. Since then I got a new vehicle and was trying to find he cheap choice from amazon before realizing you cannot replace quality and performed, or customer service with a $$ amount. After getting my HID system you can immediately un...

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Zac Buwalda
Reviews 1
2020-11-23 23:53

I ordered both the HID kit for 2014+ GMC Sierra as...

I ordered both the HID kit for 2014+ GMC Sierra as well as the XB LED fogs, the products are excellent quality and the install was very straight forward. Around a year later I had an issue with a HID Ballast not always firing. Jaylen at customer service was fantastic to deal with, they helped me dia...

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B. Blue
Reviews 1
2020-11-21 22:55

I just want to take a minute and say THANKYOU!

I just want to take a minute and say THANKYOU!

It is really nice to be able to call a company and talk to someone in English the first call and get a problem fix and also get the correct parts needed after just one quick email with pictures. Jimmy--thank you so much man you made my little issue w...

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Brian Hall
Reviews 1
2020-11-15 23:52

I have order two separate times for The Retrofit S...

I have order two separate times for The Retrofit Source Inc. and each time the transaction and dealings were flawless. The products they are offer are second to none. I purchases the Morimoto XB LED Fog lights and these things are light years better than stock! I have also seen several TRS member...

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Robert Folger
Reviews 1
2020-11-15 14:11

TRS has some incredible products and the highest q...

TRS has some incredible products and the highest quality HID components on the market! I retrofit my Tacoma to HID using their projector retrofit kit, it plugs right into existing wiring and makes a huge difference! I would never go back to halogens or even the cheap ebay HID conversion kits. Next p...

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Ben
Reviews 1
2020-11-14 09:17

I ordered a HID harness online and was able to pic...

I ordered a HID harness online and was able to pick it up at the store 2 days later. I chatted with someone on their website and they were very responsive and helpful. The harness was of great quality compared to others and the pricing was competitive. Will be using them again.

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Jared Swearengin
Reviews 1
2020-11-10 18:51

PWP Acura TSX with the Clear lenses. replaced the ...

PWP Acura TSX with the Clear lenses. replaced the OEM Fresnel lens and it looks a ton better. The only negative I can see is that I will need new bulbs because now I can tell that when the dealership changed one when I purchased the car they used cheap oreillys bulb and not the factory Osrams. The c...

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Chase Fieldson
Reviews 1
2020-11-08 20:36

The Retrofit Source had the exact lights i was loo...

The Retrofit Source had the exact lights i was looking for at a great price. They are on back order everywhere, however The Retrofit Source was the one that was going to have them in stock the soonest! Great Company to deal with by phone as well!

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Sagar Patel
Reviews 1
2020-11-06 10:08

Great service and products. I've ordered a few kit...

Great service and products. I've ordered a few kits from them and each time their service was great. Customer service was really helpful in pointing me in the right direction for specific parts that I needed along with giving pointers for making the build better.

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Blade Benson
Reviews 1
2020-11-04 18:39

Great customer service and product support! My 2 ...

Great customer service and product support! My 2 year Morimoto Halogen to HID projector conversion lights failed while out of town. Fortunately I had my original H11 halogen bulbs in the vehicle and in 5 minutes had them back in the projectors and working. I emailed TRS (it was a weekend) and the...

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Austin L
Reviews 1
2020-11-03 23:42

These guys are awesome, I had some questions I nee...

These guys are awesome, I had some questions I needed answered before placing an order and they were there with answers for every one of my questions VERY QUICKLY. Very knowledgeable staff who were able to get me what I wanted. Highly recommend these guys Just waiting on everything to be delivere...

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edwin real
Reviews 1
2020-11-02 03:33

Recently I became interested in retrofitting and u...

Recently I became interested in retrofitting and upgrading my headlights. I ended up on the The Retrofit Source website. Once I entered my cars info, I was shown what would fit my car. At the time I only bought Osram d2s HID bulbs, but will be returning once I figure out what I would like to do to m...

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Clayton Davis
Reviews 1
2020-10-26 07:20

These guys have some of the best customer service ...

These guys have some of the best customer service I've ever encounter. Phone calls and emails immediately answered. Mike H. was especially helpful via email. Give that guy a raise! They took plenty of time helping with the install as it was my first time doing headlights. Great company! Highly recom...

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Bradley Hockensmith
Reviews 1
2020-10-25 14:49

I was introduced to TRS after my retrofit went bad...

I was introduced to TRS after my retrofit went bad at a show, a TRS representative at SouthrnFresh4 I was attending stopped to help me. That 10 minute talk alone sold my on the customer service on them, and have never looked back on any purchase I've done with them. I can call them with ideas, place...

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google user
Reviews 1
2020-10-22 18:45

UPDATE !!! Mike at the location makes it better b...

UPDATE !!! Mike at the location makes it better by being a great help and I went to swap the blue for white license plate light and he was great and knowledgeable and I only hope this company organized better than what I had to dealt with in the past and I got mike because I sent an email through ...

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Mike F.
Reviews 1
2020-10-22 14:28

I've been buying from them since the beginning. Yo...

I've been buying from them since the beginning. You can get cheaper prices if you look really hard but you're guaranteed a quality product when you purchase from TRS. If you don't get what you expected they will take care of you. Everyone that works here seems to like what they do as there's no shor...

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N Kamm
Reviews 1
2020-10-19 00:23

Used them for 3 separate retrofits. All the cars i...

Used them for 3 separate retrofits. All the cars in my family have Projectors supplied by TRS. Never had a negative experience yet, always helpful with any questions i have, and bent over backwards for a warranty concern. Very happy repeat customer, will always turn to TRS for my retrofit & HID need...

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Martin Saldana
Reviews 1
2020-10-18 16:04

I purchased a set of bulbs in Dec of 2018 and one ...

I purchased a set of bulbs in Dec of 2018 and one of the bulbs recently began to fail. I sent an email to the support dept and within minutes I received a response and the bulb was covered under warranty with NO HASSEL. Great customer service and great guys that stand behind their products!!!

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Tom Wu
Reviews 1
2020-10-16 21:24

I've known about TRS for quite some time, but this...

I've known about TRS for quite some time, but this is my first time actually buying something from them. I will tell you it won't be the last. Everything was shipped quickly, and most of my questions about the Morimoto kit I purchased was easily answered on their website. I'll definitely be back.

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Zach Meyer
Reviews 1
2020-10-15 10:14

I recently shopped at TheRetrofitSource for the fi...

I recently shopped at TheRetrofitSource for the first time and I have nothing but positive things to say. I was looking for LED low beam and fog light bulbs for my 2017 Civic and TRS had exactly what I was looking for. Their inventory is large, their prices are competitive, and they carry products o...

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Jeff M
Reviews 1
2020-10-14 03:38

Deformed lens on Morimoto D2S square projector. T...

Deformed lens on Morimoto D2S square projector. This appeared to be a manufacturing / casting issue on their new revision. It happens, that's what returns are for, and I elected for my standard round kit. Customer support was terrible. No update to ticket, had to call after 2 business days elapse...

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Christopher Slager
Reviews 1
2020-10-12 21:14

I think they need to hire some more people to take...

I think they need to hire some more people to take phone calls about existing orders. I've called 4 times and haven't spoken to anyone yet... The first 3 calls I was on hold for over ten minutes, the last call was on hold for almost 18 minutes... Still haven't spoken to anyone.

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John Aphaivong
Reviews 1
2020-10-12 06:26

Excellent products and customer service! If you r...

Excellent products and customer service! If you run into any dilemma theretrofitsource guys are glad to help. The kits are amazing at a great price. These products are not like what you find on eBay etc. Overall great products and service!

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Vanna Touch
Reviews 1
2020-10-09 22:21

TRS is the only place I will buy retrofit parts fr...

TRS is the only place I will buy retrofit parts from. They started from the bottom now TRS is here to stay! A bunch of great guys. Everytime I purchase an item it comes to me quickly. They keep growing and growing with more products to purchase. I recently bought a set of Amber and White Leds for tu...

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Steve S
Reviews 1
2020-10-03 19:34

Purchased a HID kit that had a few issues. Attemp...

Purchased a HID kit that had a few issues. Attempts to process a warranty claim is like pulling teeth. I am sure tech support is great, but the warranty / return process is the worst I have ever experienced. Even if you can get it done, any money you are owed will take like 2 weeks to get back f...

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Tyral Devos
Reviews 1
2020-09-25 05:10

These guys are great. They discontinued the projec...

These guys are great. They discontinued the projectors i wanted right before ordering but agreed to sell me their last few sets at a discounted price. The projectors worked out perfect for my set up and retrofit helped me through out the whole process.

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Quang Nguyen
Reviews 1
2020-09-23 17:14

I bought the H11 elite HID kit from them and I can...

I bought the H11 elite HID kit from them and I can tell you they have the best customer service. During installation, Mike and Neil helped me with grounding issue and I was able to get my light working within minutes. They even offer to give me replacement parts if my part go wrong. You should buy f...

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Channing Marchant
Reviews 1
2020-09-23 12:53

The Retrofit Source is the perfect place to shop f...

The Retrofit Source is the perfect place to shop for all of your lighting needs. I have personally used them multiple times and I am never disappointed in their products or professionalism. Top tier business with top tier products! I would highly recommend!

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Tsvetan Boev
Reviews 1
2020-09-22 16:31

I'm very pleased with the online service, people r...

I'm very pleased with the online service, people respond very quickly to queries, the next day they send the order and the store is very handy. Prices are more than good, when arriving, the xenon will give a review for them, but from friends I hear they are quality .... I recommend!

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Mark San
Reviews 1
2020-09-19 01:54

I have bought everything from HID bulbs to LED bul...

I have bought everything from HID bulbs to LED bulbs. The quality of the bulbs are great. Service is great and just to show how good quality is, quality is great. Im running their kits for about 3 years on my bike, with always on HIDs, and they are still working! I always go to them first for anythi...

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Chris Tyche
Reviews 1
2020-09-16 19:23

I have been using TRS and Morimoto products throug...

I have been using TRS and Morimoto products through two vehicles. They have great customer service and a huge amount of knowledge of the products they sell. They sell one of the best quality aftermarket lighting brands out there, Morimoto. You can't go wrong with these guys if you're looking for any...

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Tim Lennox
Reviews 1
2020-09-14 12:20

I recently purchased the Morimoto 2stroke 2.0 led ...

I recently purchased the Morimoto 2stroke 2.0 led headlights from TRS and all I can say is I love them! And on top of that shipping was in a timely manner two days and they were at my door step. Would definitely recommend Morimoto and TRS!

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Chris McKinney
Reviews 1
2020-09-12 06:08

I have bought quiet a bit from the RetroFit Source...

I have bought quiet a bit from the RetroFit Source, but my favorite purchase to date is my Morimoto LED foglights for my FX35. The build quality was second to none; they fit perfectly and the output, cutoff line and colour is amazing. Would definitely recommend giving them a try.
Oh and their custo...

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Jerremy Shafer
Reviews 1
2020-09-11 01:56

I am going to need a complete refund, this system ...

I am going to need a complete refund, this system is completely not satisfactory and is not compatible with a 2015 GMC Sierra 1500. I just received the replacement ballast today 8/15/2018 and have replaced for the second time, and once I replaced the driver side I went to the headlight switch inside...

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Trent Kammerer
Reviews 1
2020-09-09 13:38

Top notch shop. Not only do they carry the finest ...

Top notch shop. Not only do they carry the finest products but I recently had to submit a support request. They personally handled the issue and had the issue identified and a new part on the way within 24 hours. Incredible service and have made a lifetime customer out of me. If your thinking about ...

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Delvin Miller
Reviews 1
2020-09-09 09:27

Had to stop by and visit while I was in Atlanta si...

Had to stop by and visit while I was in Atlanta since I've been following the company almost since the beginning. Andrew was such a great help and went out of his way to not only personally answer my questions, at which I felt like I was firing away like a 4 yr old, but also demoed just about everyt...

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