The Manor Association

4.7 · 79 reviews
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Stephen Ramos
Reviews 1
2020-12-21 21:58

So many things can be said. The staff is rude and ...

So many things can be said. The staff is rude and unwilling to work with residents. It s their way or the highway. If you call with a problem they make it sound like your the problem. Used to be a quiet neighborhood until they hired a security patrol who s only purpose seems to be to do what he can ...

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Albert Ho
Reviews 1
2020-12-12 17:07

Yes, I would definitely like to give Micah Burns m...

Yes, I would definitely like to give Micah Burns my big applause and appreciation to his prompt, kind and constructive professional attitude in servicing my requests. I just browsed some reviews and noticed that he had been mentioned many times his outstanding works. Here goes another one.

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Calvin L
Reviews 1
2020-11-08 04:04

You should take a look at the reviews of Manor Ass...

You should take a look at the reviews of Manor Association on Yelp. Tons of 1 star ratings. And yes, you call them, leave a message, and they DO NOT reply. It is that great. And then, all of a sudden, you will see a spectacular 5 star, blow off the roof review; you'd really wonder what this all of a...

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Eric Quema
Reviews 1
2020-11-07 05:52

Appreciated the expeditious response to a safety a...

Appreciated the expeditious response to a safety and security-related issue. Tiphanie Bradford representing The Manor Association was efficient and professional; following up with immediate communication confirming the problem would be handled.

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ina gyemant
Reviews 1
2020-10-04 17:51

Kristin Amarillas came in at the last minute to fa...

Kristin Amarillas came in at the last minute to facilitate the Zoom on a potentially contentious Town Hall for our association. Her professionalism set a great tone for the meeting and everything went smoothly in part because of her professionalism and also her expertise with Zoom. A pleasure to w...

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Holden Yung
Reviews 1
2020-10-01 13:52

When Manors association s employee made mistake, t...

When Manors association s employee made mistake, they didn t say sorry. When you asked them questions, they d let you wait at least one week and they still won t answer your questions.
When Manor associations partner company wrongly charge you money, they only speak for their partner, not for you, ...

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Brian Campisi Jr.
Reviews 1
2020-09-22 13:46

I live in a community in Foster City that is manag...

I live in a community in Foster City that is managed by Manor Inc. and they have always had a very helpful when I have had to call in or need any help resolving an issue. There client services team seams to really care about getting you the help you need and our property always looks very nice and c...

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Patrick Dolan
Reviews 1
2020-09-13 22:18

I have never been a huge fan of the Manor over the...

I have never been a huge fan of the Manor over the years of having them as our community management team. Their property managers manage too many communities to give any one of them the proper attention they deserve. This perception has changed recently however due to Kristin Amarillas. She has ...

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Patrick Healy
Reviews 1
2020-09-03 11:01

Ever since the previous manager of the our propert...

Ever since the previous manager of the our property left, the service quality has gotten terrible. I sent them an email regarding a service request in september, and never got any acknowledgement that they ever knew that I had sent them a message. I would never work with them again.

My landlord e...

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Tony Wong
Reviews 1
2020-08-27 10:59

Rinita G. is very courteous and responsive in resp...

Rinita G. is very courteous and responsive in responding to community service requests. My community had an issue with a street light going on and off at 10-minute intervals. This particular lighting issue was difficult to troubleshoot. Rinita stayed on top of it and placed multiple work orders to ...

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Julie Shenkman
Reviews 1
2020-07-20 13:01

After struggling with a previous unresponsive home...

After struggling with a previous unresponsive home owners association, we are delighted with Manor Association. Micah Burns helped us immediately with a problem, and was so responsive, professional, communicative and helpful. He solved our problem right away, and we are thrilled to have him as our...

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John Philpott
Reviews 1
2020-07-11 01:09

I was frustrated attempting to find the right pers...

I was frustrated attempting to find the right persons using the phone menu by dialing in the persons first name and couldn't get through until I dialed the operator. I ended up being forwarded to and actually speaking a Tiphanie Bradford and within seconds she forwarded four separate emails to all t...

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Brian Nelson
Reviews 1
2020-07-08 01:15

Dear Stephanie Alves:

Dear Stephanie Alves:
Thank you for all of your help with Atherton Place associated with Mb"s late payments. I have been working on this for the past several Months. Your are the greatest.
Sincerely,
Brian/IME

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Wes Wu
Reviews 1
2020-06-21 00:02

Our HOA has been switched to The Manor Association...

Our HOA has been switched to The Manor Association last year. Micah Burns has been assigned to take care of our HOA matters. I can't be happier to have him; he is responsive and on top of everything. I am very impressed by his dedication to his work.

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John ODea
Reviews 1
2020-06-10 04:23

As a general contractor working with management co...

As a general contractor working with management companies in the Bay Area I've learned that communication is key. Kristin Amarillas (The Manor Association) takes the time to answer my calls, respond to my emails and provides me with accurate and thorough information so authorized repairs can be com...

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Moe Arshada
Reviews 1
2020-06-04 15:28

I called to get some help regarding my parking spa...

I called to get some help regarding my parking space and parking light (that was not working for sometime). I was lucky to get help with Stephanie Alves. She is amazing, focussed, she has great customer service ability and she was all about customer satisfaction. Most importantly, I felt that she...

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D Spurgeon
Reviews 1
2020-06-04 10:01

I have had to contact the Manor Association about ...

I have had to contact the Manor Association about a late fee as the post office is not doing their job very well. It was a pleasure to work with Luis Chim on this issue. He is very responsive and his emails are very friendly and understanding of the situation. Thank you Luis for all you do, Denis...

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Patty Radenbaugh
Reviews 1
2020-05-10 19:34

3/4/20 The new Manor Association's manager, Mark h...

3/4/20 The new Manor Association's manager, Mark has been incredibly professional and responsive to my questions about a variety of . He is very friendly, polite, and patient; listening to me as though my concerns were the most important priority to him at that very moment in time (a rare quality), ...

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Mary Campisi
Reviews 1
2020-04-17 09:49

I have personally lived in an association that had...

I have personally lived in an association that had a previous management company that never responded and the outside of our whole condo looks terrible. We switched to The Manor Association about a year and a half ago and I am very pleased with the changes they have made. I don't understand people w...

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felicia c.
Reviews 1
2020-01-27 15:47

As a new resident, I am glad to have Micah Burns (...

As a new resident, I am glad to have Micah Burns (@ the Manor Management) my first point of contact. All the inquiries were answered promptly and professionally. His clear communication and willingness to help has made our life transition here a wonderful start!

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Russ Fan
Reviews 1
2020-01-27 11:15

Manor took over the HOA duties from our previous H...

Manor took over the HOA duties from our previous HOA and for the most part, my interactions with them have been quick and responsive. Kristin Amarillas was very helpful in taking care of an issue with regards to my parking space, even though I submitted my request several weeks shorter than the requ...

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Rachelle Maida
Reviews 1
2020-01-22 14:08

I am a Mortgage Broker and many times at the last ...

I am a Mortgage Broker and many times at the last minute we need information about the HOA association we are doing a loan for. I find Manor and especially Catherine Estrella very responsive and professional.
Thank you so much Manor !!!!

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Edward Tang
Reviews 1
2020-01-14 02:36

Rinita G. is very responsive with our front gate k...

Rinita G. is very responsive with our front gate keypad issue. At my request, she gave my cell # for repair person to call. After replacing the keypad unit, repair person called me and informed me everything is working properly. Thank you!

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Crystal Lakeesha
Reviews 1
2020-01-11 18:53

Marcel's help in getting my home rented out, and h...

Marcel's help in getting my home rented out, and handling everything that comes with it has been the biggest blessing. I am looking forward to many years of working together. He is professional, a gentlemen, honest, and reliable. Thank you for all your help!

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Devin Pedersen
Reviews 1
2020-01-10 17:30

I've been involved with the Manor Association for ...

I've been involved with the Manor Association for now 3+ years. I feel with as many companies under this Association they do a great job and always and respond within a timely fashion. Thank you Manor Association for always taking responsibility for my condo!

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Joelle DeBono
Reviews 1
2020-01-04 06:18

Peggy Chavez is the most professional, kind and re...

Peggy Chavez is the most professional, kind and responsive person I have communicated with at Manor over the 15+ years I have lived here. She is highly responsive and replies in a timely manner. The company is truly lucky to have her on their team. Please recognize her for going above and beyond to ...

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