Tech Service Today LLC

3.8 · 60 reviews
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Rodger Stephens
Reviews 1
2020-12-24 08:23

They are very responsive and friendly. We have ov...

They are very responsive and friendly. We have over 1000 stores nationwide that depend on quick tech service, so they won't lose money. They take our customers seriously and we can depend on them to resolve issues. We highly recommend them!

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Beth Reinertson
Reviews 1
2020-12-17 10:48

I'm an IT construction PM for a property managemen...

I'm an IT construction PM for a property management company. I've had the pleasure of working with TST on many projects with different requirements. TST has offered me wonderful personalized service from on-site tech to administration. We have different program types and our TST PM provides customiz...

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donald buzzard
Reviews 1
2020-12-06 16:06

did job 2 months ago and still have not been paid ...

did job 2 months ago and still have not been paid i agree with the other posts that have been posted i did a job last year had no problems at all and now out of nowhere its like an act of congress to reach anybody i left 3 messages with accounting and still no reply finally got in touch with accoun...

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Kyle Reid
Reviews 1
2020-11-23 06:45

I have been working with TST for over two years no...

I have been working with TST for over two years now and they are top notch! Every staff member I ve spoken with has been friendly, personable, and always willing to help. I ve called TST by mistake, hung up before anyone answers, and they call me back to make sure they didn t miss anything. TST will...

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Roberto Ibanez
Reviews 1
2020-11-07 13:38

Don't trust this company, they will tell you they ...

Don't trust this company, they will tell you they will cover your gas cost and then when its time to process the payment they will tell you they won't cover it. They are a mess, Don't do business with these con artist. You will put your company and employees st risk!

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Tom Sawyer
Reviews 1
2020-11-05 04:19

Our IT department has been using TST for over 10 y...

Our IT department has been using TST for over 10 years. Using any contract services company to begin with is a risk, not all contractors have the same work ethic. What I like about TST is that if I have an issue they are there when I call to work through the problem.

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PJ Cotnoir
Reviews 1
2020-10-18 05:54

In 2019 our company was in need of an IT technical...

In 2019 our company was in need of an IT technical services provider with a national presence to help us maintain a high level of customer service and support to our growing client base of veterinary clinics, hospitals and urgent vet facilities. As our national expansion began to gain momentum we im...

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Kevin Murawski
Reviews 1
2020-10-12 13:50

We use TST on a daily basis for technicians around...

We use TST on a daily basis for technicians around the country. Overall the service is great and the technicians they are able to provide are knowledgeable and helpful. In the event that we do have an issue, they are helpful in getting the problem resolved quickly and to make sure we are satisfied...

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Louis Bos
Reviews 1
2020-10-05 03:12

We use TST for 250 of our locations nationwide, th...

We use TST for 250 of our locations nationwide, the majority of which are very remote. It's impressive how TST can maintain such a large network of consistently high quality and professional technicians across many different IT disciplines. Often technicians have that personal relation with the site...

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Gary Fiorito
Reviews 1
2020-09-15 18:52

I am adding on to the other great reviews TST has ...

I am adding on to the other great reviews TST has earned. Great company and response time with professional techs out in the field with good communication from start to finish. We have over 60 locations and depend on TST to help us with our remote needs.

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Daniel Hope
Reviews 1
2020-09-13 17:12

Terrible company to work with as a technician. On ...

Terrible company to work with as a technician. On hold for far too long. Bad / no plan

Update: yes the owner did contact me . Which brings up another point. Don't contact me! I have been awoken by your team from sleeping to many times. There's a time difference and apparently your employees don't...

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John Vieira Stanton
Reviews 1
2020-09-13 06:03

Our company uses TST for our remote sites. Of all ...

Our company uses TST for our remote sites. Of all the companies we have used in the past, TST has been far superior. The techs are always paired very well to the job that needs to be done. Every tech has been extremely nice and knowledgeable.

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Brittany Storms
Reviews 1
2020-09-09 22:29

I have been very impressed with the knowledge and ...

I have been very impressed with the knowledge and services of the technicians, the organization of the PMs (who developed an online spreadsheet so we can track our projects at a glance), and the prompt and incredible service of the sales team. From start to finish, the team communicates the status o...

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Century Atlanta
Reviews 1
2020-08-09 15:44

Used TST in TN for the emergency job and had very ...

Used TST in TN for the emergency job and had very good experience!
Professional guys, good communication, easy to work with. Impressive communication throughout whole process.
This was my first remote install with them and so far I am very pleased.

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Walt Robertson
Reviews 1
2020-07-23 21:42

TST has the reach that we need to augment the in h...

TST has the reach that we need to augment the in house team with services that are timely and skilled to the needs. The Customer Service is the best and they have excellent subs. If there's ever a problem, they always make it right for the customer.

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Nicole Ignasiak
Reviews 1
2020-07-19 20:45

I use and work with TST directly at least once a w...

I use and work with TST directly at least once a week. They help my company complete a vast range of IT jobs all over the country. The response time to get a tech is usually great. The techs are willing to go above and beyond with completing jobs and for the most part very skilled. The communication...

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Amy Adams
Reviews 1
2020-07-05 01:51

TST has been a game changer for us. Their techs a...

TST has been a game changer for us. Their techs are more than willing to help us troubleshoot difficult tasks and bring solutions to the table. They are able to get done in one visit what it used to take us multiple visits to achieve. I highly recommend them.

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Connie Angus
Reviews 1
2020-06-19 18:48

TST always answers the call and works with us on s...

TST always answers the call and works with us on some short timelines. They are quick to respond and always follow-up to make sure they met our needs. I have used them for large, multi-site network upgrades (over 400 locations) and small day to day work and they have never let us down. We appreci...

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K Jonson
Reviews 1
2020-05-19 17:34

Google this company before doing any business with...

Google this company before doing any business with them. Many reports of scams, non payment etc.

Furthermore. We somehow got signed up for service requests through this company and we get constant spam with no way to remove ourselves. My next step is to report them to the FCC for unwarranted emai...

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Mike Austin
Reviews 1
2020-05-03 06:55

I cover the entire southeast of the US and Puerto ...

I cover the entire southeast of the US and Puerto Rico in my IT role. It is difficult to manage multiple wiring vendors in a vast area. TST is always a phone call away. Understands my needs. Very responsive with dispatch of good technicians. Work is always delivered with quality - Thanks to TST.

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J Hagg
Reviews 1
2020-04-19 09:37

I have been working with TST for the past year and...

I have been working with TST for the past year and continue to be impressed. Everyone, from the account management team to the dispatch center to the help desk, always has customer service at the forefront. Highly recommend for any kind of IT dispatch.

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Lakes ThirtyFour
Reviews 1
2020-04-18 00:41

We needed a process to find technicians in markets...

We needed a process to find technicians in markets where we do not have our own. TST provides that service and has outperformed my expectations since we began using them 2 years ago. The lead time for finding technicians was faster than I anticipated it would be, the communication from the technicia...

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Frank Slaughter
Reviews 1
2020-04-11 03:48

Our most recent project required some install serv...

Our most recent project required some install services on a very short notice. TST was able to not only find a vendor for an install the same day but someone that would also be available to work over the weekend if needed as well. We were very happy with the work that was done and will certainly be ...

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John Bramble Jr
Reviews 1
2020-03-21 22:40

I'm here with RTG, and I've had a very positive ex...

I'm here with RTG, and I've had a very positive experience with TST. Several Techs I have come to know more, and are very pleasant and technical in their work. When it comes to engaging critical deadline jobs they are very willing to contact me via phone and find a resource asap.

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William Carrasquillo
Reviews 1
2020-03-20 20:53

TST has helped us numerous times with good client...

TST has helped us numerous times with good client software/hardware support at various locations. Their technicians are cable of working with various computer brands and have provided solid troubleshooting re-installing the Operating System, configuring printing and wifi access, to name a few. I ...

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Matt Hines
Reviews 1
2020-03-15 04:16

I did 3 service calls for them and setup an accoun...

I did 3 service calls for them and setup an account through their automated invoice/payment system. I submitted my invoices & never got paid. I subsequently had to spend hours & numerous calls to their billing department, just to get paid on 1 of them. I never did receive payment in full & have give...

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Mike Kerr
Reviews 1
2020-03-04 08:07

Did one job for them a couple years ago. Like oth...

Did one job for them a couple years ago. Like others, I never got paid for it. After expressing many times to TST to remove my company off their call/email/text list due to non-payment, I still get all of the above. Today, I got a call, expressed my displeasure with the company and promptly got a...

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Mark Cavil
Reviews 1
2020-02-16 09:27

Several times I told them jobs I can and can't do....

Several times I told them jobs I can and can't do. Every job request they send is still for projects I can't do. Telephone or wall wiring for example. I also said I'll only accept jobs in my city since I'm not going to travel an hour one way without sufficient additional compensation. Lastly, we sti...

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Eric Rickard
Reviews 1
2020-02-10 05:47

I have been working with TST for the past several ...

I have been working with TST for the past several months. I continue to be impressed with their responsiveness and reliability. TST has met and exceeded all expectations. They have a very responsive staff that handles all issues with professionally. Their technicians work quickly and neatly. If the...

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Michael Honez
Reviews 1
2020-02-02 14:19

Management at this company is TERRIBLE. THEY GIVE...

Management at this company is TERRIBLE. THEY GIVE YOU LIES. Very messy how they operation from job accepted from companies to dispatching a tech to site. COMPANY WILL NOT ACCEPT RESPONSIBILITIES FOR ERRORS ON JOB ASSIGNMENTS SENT TO TECH. TECH IS RESPONSIBLE FOR ERRORS MEANING TECH WILL BE WORKI...

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Norma Isaacs
Reviews 1
2020-01-24 10:14

I have worked with this company since 2016 and com...

I have worked with this company since 2016 and completed many jobs. They have at times sent me out on jobs that I didnt have experience with but it was an opportunity to learn something new and there is always support either with TST or the client HD. As with anything in life, you have to ask for wh...

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Gene McRane
Reviews 1
2020-01-15 11:03

I have been doing business with TST for 5+ years a...

I have been doing business with TST for 5+ years and over that time frame I have had a very consistent, professional and overall very satisfied experience utilizing their national talents and capabilities. All the people I have had contact with are very knowledgeable about their business, are extr...

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