Building and buying from this builder is a JOKE!
Building and buying from this builder is a JOKE!
from day one dealing with Jenny has been the most troublesome experience, she doesn't return calls or give answers and lies about everything, It does not matter how many people I've tried to get involved, seems that everyone above Jenny is a Joke and doesn't care to even return calls about anyone or any complains.
We were told as stated on your website and advertising that the backyard would be seeded and the front would be Sod, well they only did half and of the back yard and didn't care to step up and uphold them selfs to advertise promises ( false advertising) Now that I am in the house I realized the drafts and how some rooms will get extremely cold than the others.
The fireplace company has never come out to do the original set up of the fireplace and we moved in on Dec 12,2020, although they tell you that you only have 30 days to get it set up.... I wonder when they will come out to do it?
one of the electrical outlet keeps blowing off the whole entire garage outlets and the ridiculous electrician that came out told me that he never seen this issue and tried to tell me that it was because of a long cord or some nonsense and left and no one has even made an attempt to come back and fix my garage outlets so here I am with $350.000.00 home and running extensions from the inside to the garage just to keep my freezer running. the extended warranty is the biggest joke.
Everyone of us in this development have major issues, we have been here without internet and nor way for a provided to come out and do installations, Jenny( Remax Realtor) lied and mislead everyone of us that there were no issues with any utilities but here we are with kids needing to attend school in the middle of a pandemic and not being able to have them attend, quality is horrible all of my door jams were not sanded before painted.
you need to fire everybody and star fresh. people from the top instead of listening to your concerns they create an argument with you and tell you that they know their employees and that you are to be crazy for calling to file a complaint or find a solution to your issues( NO CUSTOMER SERVICE AT ALL!!!!!!. Only one person I had dealings with that I was pleased with Kalvin and no one else. Jenny the realtor needs to be fire, lying deceiving and no customer service manners at all.
do not buy from this builder it will be an experience you will forever regret.