Placed my order 7 days ago, still no delivery, 3...

Placed my order 7 days ago, still no delivery, 3-4days it says on your website, after emailing twice, you now tell me you are sending it tomorrow so arriving Wednesday, so thats 9 days, no use to.me now as needed as a present. What a total waste of time. Please don't use covid as an excuse, as this has still had long enough to get to me.