We suppose to have a tour for dc this year but due...

We suppose to have a tour for dc this year but due to covid it was moved until spring 2021. My daughter can t go as she is going to a different school. I had to request refund. They are are charging me 100 to get my money back. They said it was required but shouldn t be. I called for refund and said 2 weeks. Called three weeks later and now say 8 weeks. Why should I have to wait? It s my money. Such a shady company