I had an old Koinex account with funds still insid...

I had an old Koinex account with funds still inside, so not being able to log in anymore immediately worried me. After some searching, I learned that the service had continued on Koinex.exchange and that old users needed to reconnect their accounts there. I contacted customer support for assistance and was provided with detailed instructions about the process. It required patience and verification, but eventually everything was restored successfully. Once I signed in again, I could view my balances and manage my funds normally without any issues. In the end, the experience became much less stressful after receiving proper guidance.