I am a chiropractor, operating two practices in Dallas with multiple doctors working with and for me. I have been using Crescent Processing for 4 years. Previously, I had been using one of the "big" processors, only to find out- that I was being overcharged and also had to buy my own terminal. Cr...
This morning received a telemarketing call from Crescent Processing Company. After spending my time and questions with the telemarketer for 15 mins., a woman came to the phone and verified my information making sure I am the owner of the business b4 a sales rep can stop by the business premise. I ...
Mr. Khawani passes on his immense appreciation for the fantastic support CPC provided him for his new account!
************BEWARE !!!! WARNING***** DO NOT DEAL WITH THIS COMPANY!!!! THIS HAS BEEN A SCAM SINCE DAY ONE THAT THEY SHOWED UP TO MY HAIR SALON.I HAD TO REPORT THIS COMPANY TO BETTER BUSINESS BUREAU BECAUSE THEY WERE TAKING MONEY OUT OF MY ACCOUNT FOR RANDOM STUFF THAT THEY HAD NO AUTHORIZATION TO TA...
Top notch company that put the customers first. Have had dealings with Crescent for a number of years now and would recommend them to anyone who wants a first class experience.
I have been using crescent processing for many years, until I looked at some of the charges which I feel are overpriced. I also found a billing company to handle my billing for me. I contacted them to cancel in June of last year and they told me that I missed my cancellation anniversary in April and...
What a crap bag company. Before you hire them try calling the phone number and talk to someone as though you are having an issue processing a card which you will. I have been in phone loops for two hours
I've used this company for over 7 years. They've been outstanding for my appraisal/ Real Estate Brokerage business! Any time I needed a question answered, they we're prompt and on the ball. I like that they went paperless to save our trees. I would recommend using Crescent if you need merchant serv...
Do not trust this companey to save you money thay lie about the savings , then hit you from behind with larger fees , then want to charge yow 500.00 to get out of there tricky contract .
HORRIBLE from start to FINISH, ALL BUSINESSES BEWARE. DO NOT PROCESS WITH CRESCENT PROCESSING.
Disrespectful and rude with terrible business ethics. I tried to be very polite over the phone when Cresent called for merchant services, but was forced into having a representative come to my office so I could get their offer and stop being harassed over the phone. That is ok. What has not ok was t...
I have been with Crescent for over 3 years now. I honestly can't understand why some of these reviews are so negative. I use their online portal and have rarely had an issue.
One I can remember was after Sandy hit the east coast and the system was down for about 2 days. That is understandable ...
I am a salon owner and I was with another processing company before I learned of Crescent Processing. I wish I would have switched sooner. I now have been a very satisfied customer for 5 years! The company has great customer service and AMAZING rates! I would recomend Crescent to anyone searching f...
Nothing is as it was described by the salesperson!!! Transaction fees are higher than stated, 1st month activation was an additional 60 plus 49 for my mobile terminal activation!!! There are too many other company's with good records and straight forward service to try to save a penny on their sub p...
I would not recommend them at all. They lie and bullshit you. Customer service is horrible.
Higher fees and rates then our previous company. But of course their slick sales lady promised it would be lower, which is why we signed up with them. After about 3 months the fees associated were just crazy and i went back and checked and they do charge higher interest rates then our previous compa...
BEWARE. If you process keyed-in or CNP (card not present) transactions, such as phone or internet orders, do NOT use Crescent Processing Company. After telling the sales representative that almost half my credit business is done over the phone, and then being assured that this is not a problem, af...
Don t do business with this company! They are dishonest thieves!
Elizabeth would like to thank CPC for their level of Customer Service.
I've had a small business for the last 15 years and used multiple processing company's the first ten years. I've use Crescent Processing Company for the last five and have been extremely pleased. Anytime I've needed customer service we've easily obtained help over the phone. Equipment has worked wel...
Excellent service all the way around. I feel like the service delivered is the same or better than what was initially promised and any follow-up questions or service calls have been promptly handled. I've been really happy with the reliability of the equipment too and haven't experienced any servi...
Extremely POOR no Bad service. I was told one thing by the salesman and the company reps when you call are rude and sound like they are given lines to say and that is all they can say. I was told all I had to do to cancel was call them and send back equipment. I called to do that 17 days in and I wa...