I sent them a vintage LL Bean leather jacket that I thrifted because it smelled foul and was faded in some places and stained in others. From some of the pictures I'd seen of cleaned and restored garments on their website plus others' reviews, I was convinced I would get back something almost as go...
You can always trust Arrow to provide the very best service.
Hi, Bruce
I ve been meaning to thank you and your wonderful staff at Arrow Fabricare for doing such a wonderful job of restoring my ruined vintage red Chloe Edith bag. I was distraught at its condition after following some bad advice on the internet regarding how to get out a sharpie mark from le...
Arrow Cleaners is top notch and very professional. I have never had any issues with the quality of their work. Very pleasant to deal with in this topsy turvy world of corporate businesses. They are a local business with ties to the community.
Sent a 35 year old Remy leather jacket to be cleaned up. Got a new lining and it looks fantastic!! Many thanks for bringing a favorite jacket back to life!
Bruce and the Arrow Fabricare team were very responsive and pros in altering a Schott leather jacket, which turned out great! Would definitely recommend to friends and family.
After submitting a request and sending in my garment, the process started out with Arrow calling me and advising how we c...
I could not be more thrilled with the service and results from Bruce and his staff. I had just purchase a new leather jacket and wore it for the first time when a waiter at a local restaurant dripped olive oil down the front of the jacket. I was told by multiple cleaners they could not get an oil st...
My name is Wayne Jones but to many of my friends and aquaintances I'm known as "TJ" Many of you Ole' Schoolers from back in da' day know Arrow Fabricare to have formerly been known as Ram Leather Care. I had a really nice Blue 3/4 length leather coat. As we all know as time goes by and the longer yo...
Great work to my leather rucksack.
Thank you very much.
Arrow Fabricare will definitely be my "go to" from here on out.
If you have any leather garment. Don't send it anywhere else but Arrow. They did a fantastic job on my three very expensive coats.
They did an absolutely wonderful job on a difficult garment and I couldn't have been happier. It was misplaced temporarily, but they found it the first of the week, kept me informed, and were profession and courteous through the blip in service. We all make the occasional mistake, but it was handle...
Ugg Cleaning- Got my Uggs cleaned here and they did an excellent job....even thr wool felt revamped. Worth the $ actually headed back to drop em' off again #VeryPleased
I live in Tucson, Arizona. When I asked around town for a good leather restoration place, they all said they ship their leather to Arrow Fabricare in Kansas City! So I contacted Arrow. I have a 31 year old distressed suede bomber jacket that I was finally going to have to stop wearing because bot...
I am in Colorado Springs, CO. Have a custom made leather jacket that I had made when I was stationed in England. Over the years, it had become soiled and had a few minor tears. Heard about Arrow Fabricare Services and all the great work that they do. Sent the jacket off to them in Jan 20. Just got i...
Moderate pricing for unbeatable results. Although some things can't be cleaned or fixed; almost anything special you can imagine comes out looking brand new here!
I have frequented this place to some particular items cleaned. So far I have not been disappointed on anything. The clothes come out clean. The ladies at the counter, always give me the best customer service that they can. If there's something they don't think they can get out, they do it let me kno...
Arrow Fabricare Services was very highly recommended to me and I also recommend their services to others.
Amazing Cleaners. Not only do they do a great job on your clothes but they have excellent customer service. Recently I needed something in a pinch and they took care of me. Ebony was extremely helpful and professional and got the job done for me. I would give 10 stars if I could!
I have used Arrow as my cleaners for years. I am always very satisfied with their quality service. I took my 20 year old leather coat to have it restored, I read reviews that said they make leather look new again. My 20 year old coat looks and feels brand new, it will last me another 20 years. They ...
The woman at the front counter told me that dry cleaning would not make my sheep skin rug shrink, i picked it up today and it had shrunk visibly just Disappointed seemed as if they sure were happy taking my money instead of being honest
A bit expensive but definitely worth it. They will call if they notice any problems and even told me once I didn't need to dry clean a pair of pants. The only cleaner I will use.
I brought my wife s long leather coat to Arrow for cleaning and repair. There was a slight tear in the cuff of one sleeve. They explained how they would repair the coat and they executed their plan to perfection. I just picked up the coat from Dalana, a professional, friendly employee and I could...
Ruined clothing - turned white towels with blue stripes pink, bleached colors out of brand new orange Home Depot $150 coat, ruined Persian Lamb coat & other fancy dresses. Ruined 2 Coach purses. More interested in "Michael" & his hotel room on phone than my clothing. Insurance claim. Per pickup invo...
I had used Arrow Fabricare before and always had a great experience. We recently spilled coffee on a sheepskin rug that was used during our wedding ceremony. Another dry cleaner sent us to Arrow Fabricare. It would ve been a little pricey to do the whole rug and we didn t want to pay nearly what it ...
I was miss-charged for two shirts. When I came to pick them up, Ryan resolved the issue without giving me any hassle. Shirts were cleaned at a very reasonable price. Great experience. I'll be coming back.
My husband has a beautiful REMY leather jacket that he wears frequently in the winter. The lining, cuffs, pockets and collar were showing wear. Arrow completely refurbished the jacket and returned it quickly in perfect condition.
We could not be happier! It looks better then new. We highly recommen...
Best money I have ever spent. Arrowcare brought my 12 year old leather coat back to life!! I was going to buy a new coat but for 1/3 the price the restoration they did on mine was incredible. I wish I could give them 6 stars!!
It's a multi-generation family-owned business & the staff seems very friendly. My coat & jacket came out pristine. I was prepared to pay several times more than what they charged.
turned a suit press very quickly; went above and beyond. Will return for future suit needs - next time i'll get my clothes to them well before i need them.
i do wish they had at least one late night, at least for drop off.
My only regret is that I cannot give Arrow more than 5 stars. Took in an autographed Joe Montana Jersey that had somehow, someway had been stained badly. They (Jim) called prior to working on the jersey and shared the risks to be completely transparent. Long story short, Jim worked absolute magic,...
I recently purchased a Schott bomber jacket knowing I'd need a couple alterations for the ideal fit (shortened sleeves, shoulders taken in). The trouble was finding someone who could perform the work, as there are plenty of tailors in my area, but none specialize in leather - even with Boston being ...
ARROW cleaners, is , Hands Down, the best cleaners I have ever used.
Not only are they the nicest people but my items they have cleaned come out looking perfectly new.
The way I received my suede Prada Purse today was totally fabulous. It not only looks brand new but the way it was sent back to me...
UPDATE: 5/6/18 - Bob, who runs the show at Arrow (President, CEO) called me to apologize for the break down and how they could fix it. He offered to begin restoring my antique and explained in detail what had been done already. He is a family oriented man who was persistent in trying to make me happ...
This is the best dry cleaner in Kansas City. If you are cleaning leathers at other cleaners, this is where they send it!
They have helped me through a clothes moth infestation in my old apartment. With several hundreds of dollars in dry cleaning laty, I know their quality will protect my cashmere a...
Great quality dry cleaning! Good turn around time. I am only giving 4 stars because they do not have a standard method of pricing out the garments so it can be difficult estimating what your bill will be.
"What a GREAT job you and your staff did on my pillow case. I can't believe you were able to remove the white halo and liquid stain. The pillow case is now back on the pillow and the pillow is back on its chair. The matching pillow sits on the adjacent chair and you can't tell the difference between...
My beloved grandfather handed down a beautiful leather jacket to me when he passed away. I remember him wearing it when I was a child. I am now 50. So the jacket means quite a deal to me. But the sleeves wee a little frayed and the pockets were torn. The body of the jacket was generally weathered an...
Arrow Leather made my 1993 HD Cycle Champ Leather Jacket look amazing again. You made the new epaulettes I requested. I regret removing the originals 28 years ago. The alteration was perfect. You guys are miracle makers thank you so much. Excellent work!!!
Arrow Fabricare is top notch. Friendly service, quick turn around, fair pricing, and most importantly, the best quality work.
I am unsure who all took part my tailoring, but I know I initially spoke with Bruce and then Susie (sorry if it is spelled differently) and they did an unbelievable job. ...
The best!!!!! I had red wine spilled all over my favorite "little white dress", and sure enough they got it out successfully and was professionally done! I have been using Arrow for years, they call if you if your garment needs extra care, and if so, what the apx. cost will be, and whether or not...
They did a fabulous job on my suede jacket & my wife's clothing as well. Thank you!
Grand Rising I dropped off 5pcs last week to have cleaned two sweaters, one duster, 2 jackets that were labeled as a blazer & overcoat. I go to pick them up.today he say it's $94 I said what you say? He said $94 I said why is it so high? He said because of the brand name I said wow, they're not even...
They are the best! I sent my husband s suede jacket in hopes that they could get the stains out. They couldn t but offered to dye it at no charge . I just got a text with the photo of the jacket. It s beautiful !
A few years ago I sent suede boots to be cleaned and a stain removed. They came ba...
My husband sent Arrow his vintage 1980 s Schott B-3 Shearling Bomber jacket to be repaired and refurbished. They replaced the bottom back panel that the adjustable belts had ripped over time and they renewed the color. The jacket looks ASTOUNDINGLY excellent! Don t hesitate to trust Arrow with your ...
Arrow Fabricare restored my 1995 Schott leather to prefect condition at a very reasonable cost considering the damage I did to it. My jacket has immense sentimental value and Arrow went above and beyond my expectations, frankly I didn't think it could be repaired. If you want a garment you love put...
My mother Sandra Krisztal couldn't figure out how to use google, but this is from her.
Several weeks ago, a very close friend asked me for a favor. Her son had requested that she send his well worn leather jacket to have a torn pocket fixed and to put new lining in it. Looking at this jacket, I...
I had a bit of an odd request and everyone at Arrow was so helpful.
I opened my mother-in-law's wedding dress box (it had been professionally cleaned and sealed 35 years ago) to use her veil for my upcoming wedding. I called around to a few places to see if anyone could reseal the box, but most p...
I recently asked Arrow to assist in restoring a vintage silk wedding gown as the bottom portion was damaged. With some assistance, identical fabric was sourced and Arrow's expert alteration department replaced the damaged portion with amazing precision. Professionalism
at its highest level. Thanks ...
Have had an incredibly expensive Plumeria down comforter for at least 7 years. Each year, about, I have had Arrow clean it. It has always been sent back to me perfectly clean and in great condition. On one occasion, I forgot when I sent it out, and called customer service there to see when it would ...
We have been using Arrow for the last few years for our weekly dry cleaning. We noticed a couple time ours items were not being returned. I decided to start making notes of every item sent out....very first delivery since, they failed to return a shirt they had in the receipt I paid for. After five ...
Excellent customer service. They do a wonderful job! Would not use any other dry cleaner.
I just recently sent my vintage, U.S.A. varsity jacket, to Arrow Fabric & Leather Care located in Kansas City, Kansas. The jacket's satin quilted liner was completely worn out. The leather sleeves were somewhat discolored, and overall, the jacket had not been cleaned for decades.
Susan, at Arrow s ...
They took care of my lettermens jacket and cost less then they mentioned before.
Arrow cleaners is the WORST!!!
Sent a sport coat to have a hole rewoven only to have the completely bomb the job. It looks as though they cut a patch and sewn it in where the hole was only to make it look worse than it already did. When asked about why it was don t this way they told me it was th...
This is the best dry cleaning place in Kansas City. I had been going to them for years but have since moved farther out south and I've been disappointed with every other dry cleaning place.
Most people are upset because Arrow costs more and they take a little longer than other places but the resu...
Rude over the phone, unfriendly. Sent them my Remy jacket that I had worn for 10 years prior for minor refurbishing. Even though the liner wasn't in bad shape they suggested replacing it at a significant cost. I went along with the recommendation. Three years later, the entire liner fell apart and...
I brought a 15 year old leather jacket in to be refurbished. I am 100% certain that this jacket looked like junk. I have to tell you, when I got the jacket back it looked amazing! Like new!! Plus, the staff was more than friendly and the customer service was excellent! Thanks Arrow!!
Sent a few jackets to be cleaned and the cleaning quality has always been really good. I am not sure if the cost is average or expensive but the work is definitely quality.
I cannot find any words to express the surprise and joy I had when I was able to see them. Your team has done an incredible job with my well-travelled, well-worn (abused) and well-loved jackets. As I said to Susie a few weeks ago, they have, in ten years, been around the world multiple times, to the...
Brought a vintage NFL jacket in for multiple repairs & cleaning. When I inspected it upon pickup, I discovered one of the repairs was sub-standard. Even tho it was right before closing time on a holiday weekend, they corrected it on the spot. Not to mention, the person who hand sewed this correction...
Arrow is truly the worst dry cleaner we've ever used, and has cost us significant time and money. First, their service is downright bizarre. When you walk in to drop off or pick up, do not expect efficient service. They do not have a quick turnaround AND will send your order out in pieces, so when ...
Had two pairs of UGGs cleaned - shipped and delivered back home. Great job - they look brand new again. Thank you!
New to the area and needed to get my husbands clothes dry cleaned. I should have known to go somewhere else when I had to get buzzed into the building, very sketchy neighborhood . Once I was inside ..... service was slooooooow. I told the older gentleman that I don t care what the cost is and I didn...
I am just absolutely amazed!
I brought my B. Makowsky handbag in with absolutely no hope of it being able to be cleaned. A hot pink sharpie marker had been thrown in my bag and had spent a night absorbing into the leather. My beautiful metallic handbag had a rather large hot pink dot on it. I was...
Promised a repair that wasn't noticeable on my suit jacket. Spent over $100 for a hideous looking patch (partial refund after complaint) on a jacket I ended up throwing away. Don't bother with their repair services. Once they have your money, they don't care about the quality of the repair.
Great place to go take your leathers furs for storage
Took in a pair of Ugg Slippers here. I've worn these slippers nearly every day for the last 6 years. Worn them in rain, snow, indoor, and outdoor. I've never had them cleaned before and after one affordable cleaning at Arrow and they look and feel new.
We took two very expensive Tommy Bahama silk shirts in for cleaning. When we picked up our order, the shirts were gone. When we contact Arrow about them, the answer we received was 'we have new people'. After now 5 months Arrow finally agreed to pay us $75 for BOTH shirts. This won't even cover ...
The people that work there have done a very great job if there is no struggle than there is no progress they know what there doing and they do what they do best they have finished my clothing a lot sooner than I thought these guys are Immaculate
This place saved my favorite suit!! Nobody does it better. Thank you!
Excellent quality repair and cleaning but I *HATE* their repeated robocalls when my stuff is done. I know where my clothes are, I will pick them up when I have the money and can get there. Their calls are often late at night and wake me out of my sleep if I forget to turn my phone off. THAT makes...
Came highly recommended from friends who are long time customers. Been twice, both times issues.
First time, broke a zipper-how does that even happen? Then claimed it came in that way. We went over each piece when they were dropped off.
Second, they staple a shirt to the hanger. STAPLE!
Although my difficult-to-handle heirloom piece was not able to be professionally cleaned, Arrow did their very best to clean and deodorize it. When it was apparent they could not correct the problem, they cheerfully and promptly returned my money...and paid for all the shipping. For this alone, I ...
Unfriendly, rude. They put a new liner in my Remy jacket 3 years ago and this year the entire liner fell apart! They offered ecery exuse immaginable as to why it wasn't their fault.
I will NEVER use them again!
I took some items that were mildewed for a friend. I recently asked how the items came out. She said "just like new". I have heard good word of mouth about Arrow.
The Arrow team was great to work with. Top notch communication from my first phone call, very responsive to status update requests, and quickly turned around a high quality finished product. They brought my leather jacket back to life after I bought it heavily damaged. These guys know what they a...
Where the local cleaner failed, Arrow came through. As long as I have this heirloom coat, Arrow will be its cleaner. Thanks again for a fantastic job, worth every penny!