I ordered a navy blue slouch boot and the ruching, for the slouch, is not on the outside of the right boot. I am disappointed and it's too late to replace for Christmas.
Good experience.. Nice people.. Got taken care of..
Bought satin pjs, very pretty blue flowered print but after one wash, side seam on top came apart.....cheaply made....too bad or I would buy more......have left AmeriMark since. No long want their merchandise.
Terrible customer service and I can't use my easy pay on line. But they Hv all my information. Had me order all these shoes to tell me I can't unless I use a cc or I need a catalog number so why show me shoes on line. Tell me I Hv the plan but they can't put the number in the system I was pissed rea...
SCAM! I'm just waiting for PayPal to get my money back from these crooks. I wish like hell I could Yelp them but I couldn't find them in there. Ordered a mobility scooter for my mom and never heard from them again. This is why I use PayPal. Crooks Crooks Crooks.
I just noticed $14.95 charge on my account, & realize how long has this charge has been taken out of my account, looking back on my bank records, she nice July 2018. I am having my bank Charge-Back these UNATHORIZED Charges!!! After reading all the complaints about this company, not bother to waste ...
Today I called AmeeMark customer service about a bag I had ordered and rcvd Jan 223rd 18 ....I explained that the high priced bag I purchased is already coming apart inside and outside and that the handle is going to fall off the purse...Well unfortunately I was told they will not send a replacement...
This company should remove "Ameri" from their company branding...there is nothing even remotely American about AmeriMark. The motley apparel they peddle is made by child slaves in China. The people who populate their call-center are all offshore, are poor English speakers, and have no understandin...
Today 7/7/2020 at 355p Central, I called CS and spoke with Chel who was less than professional and courteous. I needed an override on my shipping address which had been done before. No response after I finished speaking. After awhile I asked to speak with a supervisor or manager with no response o...
I ordered some shoes from AmeriMark and NEVER RECEIVED THEM. Only kept getting post card with a later date. Stating that the item was out of stock. Call for a refund and have yet to receive that as Well. They keep your money and don't send what you ordered. I'll NEVER SHOP HERE AGAIN!!
This is a mail order company...if you need things and want to make payment call these people they will charge a little extra but you pay over a year. Not a bad company if you are just starting a home.
I ordered a foam bed wedge from Amerimark last summer or so. The price was reasonable, the product was American made. The delivery was super fast, but I attribute that to the fact that I live 2-2 1/2 hours east of Cleveland- which probably explains why I got my order quickly. I only ordered once fro...
I ordered 5 items on Dec.7 for Christmas presents. I quickly got an email confirmation of my order, and the status said shipping in 10 to 12 days. I am still waiting for my items to arrive. I have called 3 different times and have been told by customer service 3 different lies. And on last check my ...
Super slow in sending merchandise compared to other on-line retailers. It's annoying to wait a month for your order to arrive.
They sent me the wrong size. I sent it back and asked for the correct size. The sent the correct size alright and a bill for additional money.
It should be mandatory that each and every customer service representative @ Amerimark participate in a bi-annual course entitled "Compassion and Empathy 101." That's all I got.
WARNING Before you buy anything from this company. If you have to exchange the item/s YOU pay for the shipping back and forth......Amerimark doesn't make it easy for you and you are out the money for return postage. BUYER BEWARE!
I have ordered from Amerimark many, many times and have never had an issue and the one and only time I had to return an item, all went well.
My mother is a customer with all the company's together. Amerimark, Anthony Richards, ect. She has always had great services from these companies. Professional customer services and always got what she ordered. Described as what was in the catalogue. She has been a customer for the last 10 years and...
I've ordered from them at least 7-8 times. Most of the items I received, I really liked. Some weren't exactly what I was expecting but when I went back and re-read the description, I realized I either assumed something or didn't bother to read in full and for the most part, that was the problem. The...
Awful company. Recommend not wasting money on the junk they sell. Bought a pair of boots. Because the sizing was so off and the sewing was so poor, the left one rubbed a big sore in the back of my ankle the first time I wore them. Called Customer Service and explained I would be sending them back a...
I HAVE PROBLEM WITH YOUR SERVICE AND CHARGES ! YOUR CATALOG SPECIFIES FREE SHIPPING . IT DOES NOT SAY FOR CATALOG ORDER S ONLY. I HAVE AN EASY PAY PLAN WITH A $1100.00 CREDIT LINE , BUT YOUR WEB SITE WON'T ALLOW ME TO USE IT ???????? SO I PLACED MY ORDER BY PHONE AND WAS FORCED TO PAY $7.21 FOR "S...
This place is terrible! I requested a catalog back in March and it is now the first week of may and I still haven't received it. Every time I call they keep telling me it takes 39-60 days to receive the catalog. Duh! I know that already! It has now been 6 weeks and still no catalog! I don't know why...
Trying to talk to customer service is frustrating and futile. Reps are rude and do not speak English very well. I tried to order a few items online using the Easy Pay Plan that I was approved for and it would not allow me to place the order. I then called the customer service number and after 45 min...
Shady, no customer service at all. Their "buy 2, get one free" fragrance deal is more like "buy 2, get none free". The third fragrance ordered went "out of stock" the moment I placed the order, then quietly canceled a week later. Website contact form is useless, they don't answer emails. BBB complai...
They changed my billing address to my cousin's name after I sent my cousin a gift. They did this without my knowledge. Then they put a fraud alert on my account. Then they shut down my account online without my knowledge. Customer service did nothing to make me feel secure. The managers didn't help ...
This is the worst store to shop on line the reason I don't like them is of one thing they charge you for something you may not have happen. They say it's for if, if you lose your ordered items now this is stealing What if you don't lose your order you don't get your money back. If they are charging ...
Ordered several items. Leisure bras on back order that's ok. Got remaing order. Poor quality fabrics on all items so sent back and received credit on my credit card. Received a phone call that leisure bras still on back order. Told rep to cancel the order. Well, yes you got it they arrived. Dont wan...
NOT for semi trucks very hard to back up at the dock
I have had nothing but problems with this company. I am trying to send things back and has no return label. They said I would not get one. I said WHAT?? Well then I guess I keep the useless stuff and you wipe my bill clean. Oh well now he puts me on hold and comes back and says they will mail me one...
Worst company ever! (the only reason I gave them one star is because I did not know how to post with out giving any stars...or even negative stars)
I ordered a tunic from them in February. The gentleman told me it was back ordered until mid May. I placed my order and began my wait.
A week ago (fir...
They lied about receiving the product never received it an still took money out of my account after telling me they didn't i will give the no star an call the .BBB. ASAP
I wish they return their policy to deliver to Canada
I have had to call over 8 times to get an order corrected. You end up speaking with someone in an nother country that doesn t speak or understand English. This every time I call it is making the situation worse. Horrible experience don t order from them
This company is a scam and they give out my companies work phone number when people have a billing issue. We are inundated with phone calls from people that are being repeatedly charged, never received ordered, and being charged for orders they never placed. It's sad and I wish they would stop givin...
This is not a good company. They offered free shipping but not if purchase was online ( I found this out only after I had to fill out several forms) Also it was not clear that the perks program is a $15 a month recurring charge. Beware.
DO NOT SIGN UP for frequent shopping program! $ 14.95 monthly fee. Difficult to cancel without giving them cell phone number, calling back. Unable to talk to supervisor. Customer service representative did not know how to cancel Will not use this company EVER again. Will file BBB complaint if...
My mom, Ordered from them. They messed up on the orders set things she canceled, and she had to pay shipping and her account is still messed up.one ring was ordered came in wrong she called and canceled it. They just send her the ring again, I know she is upset